PRIVACY POLICY

Effective Date: January 1, 2024

At Thriving On, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and products. By using our website or engaging with our services, you agree to the terms outlined in this policy.

Information We Collect
We may collect the following types of information:

  • Personal Information
    Name, email address, phone number, billing information.
    Health-related details such as blood panel results, dietary preferences, and fitness goals.

  • Technical Information
    IP address, browser type, operating system, and other device details.
    Information collected via cookies and similar tracking technologies.

  • Payment Information
    Payment details collected through secure third-party platforms (e.g., Stripe).

How We Use Your Information
We use your information to:

  • Provide personalized coaching, nutrition, and fitness services.

  • Analyze blood panel results and create tailored health recommendations.

  • Communicate with you, including updates and marketing messages (if consented).

  • Process payments and manage subscriptions.

  • Improve website functionality and user experience.

How We Share Your Information
We do not sell your personal information. However, we may share your data under the following circumstances:

  • With Service Providers: To deliver our services (e.g., labs, payment processors).

  • With Your Consent: Sharing your data with your doctor or other third parties upon request.

  • Legal Obligations: To comply with applicable laws or protect the rights and safety of Thriving On and its users.

Data Storage and Security
We take appropriate security measures to protect your data, including:

  • Storing information on secure servers.

  • Encrypting sensitive data where applicable (e.g., SSL encryption).

  • Limiting access to authorized personnel only.

While we strive to protect your data, no method of transmission or storage is 100% secure.

Cookies and Tracking Technologies
We use cookies and similar technologies to:

  • Enhance website performance and user experience.

  • Analyze site traffic and understand visitor behavior.

  • Retarget ads through platforms such as Facebook or Google Ads.

You can manage or disable cookies through your browser settings.

Your Rights
You have the right to:

  • Access your data and request a copy.

  • Correct inaccurate or incomplete information.

  • Request deletion of your data, subject to legal obligations.

  • Opt-out of marketing communications at any time.

To exercise these rights, contact us at admin@thriving-on.com.

Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.

Payment Processing
Payments for our services are securely processed through third-party platforms such as Stripe. We do not store your payment information on our servers.

Compliance with Laws
We comply with applicable data protection laws, including:

  • General Data Protection Regulation (GDPR): For users in the European Union.

  • California Consumer Privacy Act (CCPA): For users in California.

Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: admin@thriving-on.com